Workshop testimonials

During December 2008 ChangeMaker ran free workshops for:

• The HR Leaders of M & S Money
• The Customer Service Leadership team from Bank of America Corporation’s Europe Card Services
• The European Leadership Team of Cooper Bussmann

The success of these events is summed up in the comments we received from participants:

"I thought the presentation was one of the most effective I have seen in a while.  Giving real context to the way we interact with others, giving people a sense of purpose, and specifically in these challenging times, how associates will look to us as leaders for inspiration and direction".

"The most valuable thing I learnt was how effective honest and open communication was relevant and needs to be applied.  The interactive games were great for initiating teamwork and creating a winning attitude!"

"I found the session ideal for the current economic conditions and the challenges ahead. The practical tasks and how it is being applied in real life brought home how we can approach situations differently to drive innovation, teamwork and accountability".

"At first I was a little sceptical of the delivery of this topic.  However as each exercise was completed my enjoyment and understanding continued and was thought provoking in terms of applying the exercises and discussion into our business".

"The Maasai Leadership example was thought provoking and brought a great sense of perspective into day to day business problems.  I loved the sheet of paper exercise - it sends a powerful message to people when considering the resources at their disposal".

"Extremely thought-provoking, especially the aspect of the goat and how this can represent the whole organisation and the power of failure"

"The paper exercise was extremely powerful. Following the session I talked through this with my direct reports and they really liked its simplicity and thought that it was something they too could use".